Privacy policy

This privacy policy explains how we use any personal information we collect about you when you use the Radiology Cafe website. Your privacy is of the utmost importance to us.

This page describes our privacy policy.  Our Terms of Service can be found here.

What information do we collect about you?

We collect information about you when you register (create an account) with us or order products or services.  We also collect information when you voluntarily complete our surveys, provide feedback and participate in competitions.  Website usage information is collected using cookies.

When you sign up or create an account you will be asked to enter your name, email address, and create a username and password.  These details will be used for logging in, account activation, resetting your password and receiving emails from us.  We use cookies on the site to keep you logged in.  You can delete your account at any time by sending us a message at the contact us page.  Requests for deletion are usually dealt with within 48 hours, however they may take slightly longer (e.g. if we’re on holiday!).

How will we use the information about you?

We collect information about you to manage your account, inform you of important website updates and changes and, if you agree, to email you about other features and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.  Radiology Cafe will not share your personal information for marketing purposes with other companies.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Email policy

We have a policy of limiting e-mail communication to a minimum, but reserve the right to send a subscriber an e-mail under the following circumstances:

  • Welcoming new subscribers
  • Logging in
  • Resetting or changing your password
  • Responding to important account-related matters or any feedback / question / support emails you send us
  • Informing users about security updates or recommendations
  • Informing users about updates and changes relevent to the content they subscribed to

If you create a Radiology Cafe user account you will receive updates and changes relevent to the content you subscribed to.

You have a right at any time to stop us from contacting you for marketing purposes.  You can stop receiving our promotional emails by following the unsubscribe instructions included in every email or contacting us directly.

If you signed up for our email newsletter, then your email address will not be shared with any 3rd parties.  It will only be used for Radiology Cafe communications.  You can stop receiving our promotional emails by following the unsubscribe instructions included in every email or contacting us directly.

If Radiology Cafe believes that your use of the site is unlawful or damaging to other users, we reserve the right to disclose the information obtained about you to the extent that it is reasonably necessary in our opinion to remedy the situation and prevent such conduct continuing.

Access to your information and correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us at the following address.  We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.

Security

All pages are served over HTTPS.  Your user password cannot be accessed by the Radiology Cafe team (although we could ask you to reset it when you next log in).

We have implemented reCAPTCHA v2 and reCAPTCHA v3 on our site to reduce spam and our use of reCAPTCHA v2 and reCAPTCHA v3 is subject to the Google Privacy Policy and Terms of Use.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

We use cookies to assist with social media sharing (such as Facebook like buttons) and also ‘analytical’ cookies.  Analytical cookies allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it.  This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

Google Analytics

Radiology Cafe uses Google Analytics.  This is a piece of software that anonymously grabs data about website visitors (you).  It can record what website you came from to get here, how long you stayed for, what kind of computer you’re using and quite a bit more.  The tracking information allows us to better understand the kind of people who come to the site and what content they’re reading.  This allows us to make better decisions about design and writing.

We also associate website visitor information with information from accounts of signed-in Google users who have consented to this association for the purpose of ads personalisation. Google information may include end user location, search history, YouTube history and data from sites that partner with Google – and this is used to provide aggregated and anonymised insights into website user behaviour. You can turn off or delete Google tracking by changing your settings at myactivity.google.com

We may share anonymous aggregate statistics with outside parties, such as how many users access our services.  In the future, we may sell to, buy, merge with, or partner with other businesses.  In such transactions, user information may be among the transferred assets.  No personally identifying data is included in this type of reporting.

Anonymized IP address may be stored and used to help gather broad demographic information about you for statistical purposes.  We may also use your IP address in helping to diagnose problems with our server.  Your IP address may also be used to assist in the detection of fraud and we may pass this information to the police.

Want to opt out of tracking?  You can opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.

Other websites

Our website contains links to other websites.  This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated on 18th March 2019.

How to contact us

If you have any questions regarding this privacy policy or information we hold about you, please contact us via the following:

  • Using the contact us form
  • By email
  • Writing to us at: Radiology Cafe, 94 Marlborough Road, Beeston, Nottingham NG9 2HL